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Technical Support

Regular technical support at INEX is provided on an office hours basis from 08:00 to 18:00 GMT, Monday through Friday. The normal communications channel for technical support is email to operations@inex.ie.

INEX aims for four hour turnaround on all email support requests. The INEX operations team are also available during working hours by telephone on +353-1-531-3339 (timezone Dublin/Ireland).

Emergency Support

A 24-hour support hotline is available for emergency calls which fall outside normal office hours. This support facility is intended for emergencies only, including INEX critical system failures causing loss of service to members. Please see this page for details.

Office address

Internet Neutral Exchange Association
Company Limited by Guarantee,
4027 Kingswood Road,
Dublin D24 AX06, Ireland