[ixpmanager] Assistance Needed with P2P Graph Issue in IXP Manager

[Faizan Barmare]

Dear Team,

 We are currently facing an issue with the P2P graph functionality in IXP Manager. Despite this, we are pleased to note that the MRTG graphs are visible both in the admin dashboard and on the customer page.

To provide more context, we have check below logs your reference. We kindly request your assistance in investigating and resolving the P2P graph issue. Your expertise and support in this matter would be greatly appreciated.

Thank you for your attention to this matter. We look forward to your prompt response and guidance on how to address this issue.




Followed ixpmanager docs
###, some output of commands is reduced for brevity ###
1)    Made changes in .env for GRAPHER
2)    /etc/init.d/mrtg status  -- is ACTIVE, sflowtool is working, Switch is sending Sflow.
3)    Mrtg conf generated with Artisan
4)    /usr/local/etc/ixpmanager.conf has correct dbase_password, apibaseurl and apikey.
5)    Updated etc/apache2/apache2.conf
6)    I am able to see rrd files in “/data/ixpmatrix/ipv4/bytes/p2p/”,  “/srv/ixpmanager/storage/grapher” ,”/srv/mrtg”
But I am not able to see any png related to p2p,
7)    Open p2p page and run tail -f /srv/ixpmanager/storage/logs/laravel.log
###For brevity, Command output is reduced ###
[2023-08-22 13:28:50] production.NOTICE: [Grapher] sflow png(): could not load rrd file ???
[2023-08-22 13:28:50] production.NOTICE: [Grapher] sflow png(): could not load rrd file ???

8)    Make script for sflow and make a service
 systemctl status sflow.service
● sflow.service
     Loaded: loaded (/etc/systemd/system/sflow.service; enabled; vendor preset: enabled)
     Active: active (running) since Tue 2023-08-22 03:59:38 WIB; 12h ago
   Main PID: 1849 (sflow_boot_proc)

      Tasks: 11 (limit: 38411)
     Memory: 47.8M
     CGroup: /system.slice/sflow.service
             ├─1849 /bin/bash /home/fb/sflow_boot_process_start.sh
             ├─1872 rrdcached -P FLUSH,UPDATE -m 0666 -l unix:/var/run/rrdcached.sock
             ├─1879 perl /srv/ixpmanager/tools/runtime/sflow/sflow-to-rrd-handler
             └─1880 /usr/bin/sflowtool -4 -p 6343 -l

Aug 22 03:59:38 TBS-IXPManager-Prod2 systemd[1]: Started sflow.service.
Aug 22 03:59:38 TBS-IXPManager-Prod2 sflow_boot_process_start.sh[1865]: mv: cannot stat '/var/run/rrdcached.pid': No such file or director

9)    Static mac configured and verified all macs

10)   http://10.200.200.102/grapher/p2p?period=day&type=json&category=bits&protocol=ipv4&svli=19&dvli=3%22     JSON works
But getting below Error when  ”http://10.200.200.102/grapher/p2p?period=day&type=png&category=bits&protocol=ipv4&svli=19&dvli=3%22 “ The image “http://10.200.200.102/grapher/p2p?period=day&type=png&category=bits&protocol=ipv4&svli=19&dvli=3%22” cannot be displayed because it contains errors."”








Best regards,

Faizan Barmare
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