[ixpmanager] Fwd: Looking Glass Server Error :: content is not defined.

[Nick Hilliard (INEX)]

The diagnosis process here is the same as with Basil's email: the aim is 
to see if the route server http microserver is reachable.

Can you post the output of the following command to 
https://pastebin.ibn.ie/ ?

bash$ curl -v http://rs1-amt-ipv4-lan10.pitperu.net/api/status

Nick

Jose Gonzalez wrote on 20/10/2020 21:48:
> 
> Dear support,
> 
> Hi Nick, sorry for not answering before, but I followed your 
> recommendation. I just modified the /etc/hosts to match the url and the 
> IP address, also certified the lighttpd are running , but still doesn't 
> work.
> I just note from the live RS status the following error:
> image.png
> but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did not 
> receive the error message and I was able to see the version but it goes 
> down 2 min later.
> I already installed a new RS server from scratch (rs4), I will let you 
> know the results, but I will appreciate any suggestion.
> 
> ---------- Forwarded message ---------
> De: *Jose Gonzalez* <josegonzalez at pitperu.net 
> <mailto:josegonzalez at pitperu.net>>
> Date: lun., 19 de oct. de 2020 a la(s) 12:37
> Subject: Re: [ixpmanager] Looking Glass Server Error :: content is not 
> defined.
> To: Nick Hilliard <nick at foobar.org <mailto:nick at foobar.org>>
> 
> 
> Hi Nick, sorry for not answering before, but I followed your 
> recommendation. I just modified the /etc/hosts to match the url and the 
> IP address, also certified the lighttpd are running , but still doesn't 
> work.
> I just note from the live RS status the following error:
> image.png
> but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did not 
> receive the error message and I was able to see the version but it goes 
> down 2 min later.
> I already installed a new RS server from scratch (rs4), I will let you 
> know the results, but I will appreciate any suggestion.
> 
> El mié., 14 de oct. de 2020 a la(s) 05:57, Nick Hilliard 
> (nick at foobar.org <mailto:nick at foobar.org>) escribió:
> 
>     Jose Gonzalez wrote on 13/10/2020 16:16:
>      > Dear support,
>      >
>      > I sent you this report, because I was unable to get information
>     from the
>      > looking glass functionality. This is what I have done so far:
>      > - Installed the birdv2 server according to
>      > https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2
>      > - Installed birseyev1.2.2 according to
>     https://github.com/inex/birdseye
>      > After that, when we select the looking glass option from the
>     ixpmanager,
>      > always shown the error message 500 | Server Error :: content is
>     not defined.
>      > I collected all the info required by the debugging item, but
>     everything
>      > responded as the document said.
>      > Hopefully you can help me with this issue.
> 
>     Hi Jose,
> 
>     You should start out by checking the following things:
> 
>     1. lighttpd should be running on all of the route servers
> 
>     2. you should have DNS configured to point
>     rs1-pit-ipv4-lan10.pitperu.net
>     <http://rs1-pit-ipv4-lan10.pitperu.net> and
>     rs2-pit-ipv4-lan10.pitperu.net
>     <http://rs2-pit-ipv4-lan10.pitperu.net> to the
>     management IP addresses of the route servers
> 
>     3. You should get json output if you browse the RS web server at:
>     http://rs1-pit-ipv4-lan10.pitperu.net/api
> 
>     4. you should set the "API Endpoint" field in the Router section in IXP
>     Manager to be "http://rs1-pit-ipv4-lan10.pitperu.net/api" and
>     "http://rs2-pit-ipv4-lan10.pitperu.net/api"
> 
>     Nick
>