[ixpmanager] Birdseye Looking Glass error version.

[Barry O'Donovan]

Nishal  Goburdhan wrote on 13/04/2020 13:20:
> On 13 Apr 2020, at 13:27, Ikusan Charles Abimbola wrote:
> 
>> This is a new installation we are working and soon be deployed before 
>> the end of next month.
>> I have the below standardise time formats include but shows the same 
>> version error.
>> Is there anything I'm not putting right this time?
> 
> to be clear, that’s not really a “version” error.  it just means that 
> there was no response back to call for what the version_id is. that 
> could be because of many reasons, and you need to look through your 
> install to ensure that it’s been configured accordingly.  it might help 
> if you think through the procedure in its entirety, and check each step 
> before proceeding to the next.  broadly speaking, the object of the 
> exercise is to enable your ixpmanager host to get a view of what’s 
> happening on the RS.  to do that, the RS runs a simple webserver, and 
> answers calls made to this, so:
> 
> # is the birdseye config on each RS setup accurately?  d/check here: 
> https://github.com/inex/birdseye to ensure that you’ve setup the dns 
> names, and the .env as appropriate.  usually, the BIRDC environemnt 
> variable is the easy thing to forget to do correctly ..
> # is the webserver setup correctly on your RS?  eg.  did you remember to 
> change the working directory as appropriate
> # can you simulate a http(s) call from the ixpmanager host, to the RS? 
> if you encounter an error, what do the logs for your httpd show?


We also have some debugging tips here:

https://docs.ixpmanager.org/features/looking-glass/#debugging

  - Barry