[ixpmanager] Customer User Problems

Kyle Spencer kyle at stormzero.com
Wed Sep 13 15:02:46 IST 2017


Update: I think I can resolve issue #4 myself using skins.

On Wed, Sep 13, 2017 at 2:24 PM, Kyle Spencer <kyle at stormzero.com> wrote:
> Note that issue #1 occurs even when using a Superuser account.
>
> On Wed, Sep 13, 2017 at 2:08 PM, Kyle Spencer <kyle at stormzero.com> wrote:
>> I created a Customer Administrator, then used that account to create a
>> Customer User with access to the portal (I love this self-management
>> functionality). However, I've found a few problems:
>>
>> 1) Clicking "view" on any row in the "Member Details" screen throws an
>> unexpected error (e.g.
>> https://portal.uixp.co.ug/customer/detail/id/23). See attached log.
>>
>> 2) Clicking the "My Details" tab shows blank fields for NOC regardless
>> of whether or not this data in the system. The billing fields on the
>> same screen, however, get properly populated. This is confusing as
>> users may attempt to re-enter the NOC data.
>>
>> 3) The NOC e-mail address entered in the "My Details" tab does not
>> show anywhere in the Customer User interfaces (that I can see) though
>> the NOC phone number gets displayed on the "Member Details" screen.
>> Perhaps this data is meant to be available in the detailed "view"
>> referenced in issue #1?
>>
>> 4) The visual interface is a little confusing. "Prefixes," "Peering
>> Manager," and "Statistics" menu items are all displayed as tabs, but
>> clicking on them takes you away from the tabbed interface. This is not
>> a major problem, but can cause users to get lost.
>>
>> Regards,
>> Kyle Spencer
>>
>> --
>> Cell/WhatsApp/Signal: +256790884905
>
>
>
> --
> Cell/WhatsApp/Signal: +256790884905



-- 
Cell/WhatsApp/Signal: +256790884905


More information about the ixpmanager mailing list