<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>I did see that, but didn't know how far along the work was. I figured if there was public documentation on it, there was some degree of something usable. Moving on...<br><br><div><span name="x"></span><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><span style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; display: inline ! important; float: none;">-----</span><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><span style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px; display: inline ! important; float: none;">Mike Hammett</span><br style="color: rgb(0, 0, 0); font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><a href="http://www.ics-il.com/" style="font-family: 'Times New Roman'; 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font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><a href="https://www.facebook.com/thebrotherswisp" style="font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><img src="http://www.ics-il.com/images/fbicon.png" style="border: 0pt none;"></a><a href="https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg" style="font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 1; word-spacing: 0px;"><img src="http://www.ics-il.com/images/youtubeicon.png" style="border: 0pt none;"></a><span name="x"></span><br></div><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Barry O'Donovan" <barry.odonovan@inex.ie><br><b>To: </b>"INEX IXP Manager Users Mailing List" <ixpmanager@inex.ie>, "Mike Hammett" <ixp-manager@ics-il.net><br><b>Sent: </b>Sunday, January 20, 2019 4:49:15 AM<br><b>Subject: </b>Re: [ixpmanager] Zendesk Integration<br><br>[forgot to reply all]<br><br>Hey Mike,<br><br>you may have missed the big bold writing on the top of that page:<br><br>** WORK IN PROGRESS - DEVELOPMENT NOTES **<br><br>This is not something INEX or anyone uses in production and nor is it a <br>feature that is code-complete.<br><br>Sorry, but nothing to see / use here (yet),<br><br> - Barry<br><br>Mike Hammett wrote on 19/01/2019 23:08:<br>> From the documentation, "You can now test that your settings are <br>> correct with:*FIXME*"<br>> <br>> Any suggestions on what I can do to test it? :-p<br>> <br>> <br>> <br>> -----<br>> Mike Hammett<br>> Intelligent Computing Solutions <http://www.ics-il.com/><br>> <https://www.facebook.com/ICSIL><https://plus.google.com/+IntelligentComputingSolutionsDeKalb><https://www.linkedin.com/company/intelligent-computing-solutions><https://twitter.com/ICSIL><br>> Midwest Internet Exchange <http://www.midwest-ix.com/><br>> <https://www.facebook.com/mdwestix><https://www.linkedin.com/company/midwest-internet-exchange><https://twitter.com/mdwestix><br>> The Brothers WISP <http://www.thebrotherswisp.com/><br>> <https://www.facebook.com/thebrotherswisp><https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg><br>> ------------------------------------------------------------------------<br>> *From: *"Nick Hilliard" <nick@foobar.org><br>> *To: *"INEX IXP Manager Mailing List" <ixpmanager@inex.ie><br>> *Sent: *Monday, April 10, 2017 4:53:42 AM<br>> *Subject: *Re: [ixpmanager] Zendesk Integration<br>> <br>> Mike Hammett wrote:<br>> > If one has multiple IXPs, should we have multiple Zendesk accounts or<br>> > can Zendesk handle the separate systems?<br>> <br>> erm, ask zendesk? :-D<br>> <br>> Nick<br>> <br>> _______________________________________________<br>> INEX IXP Manager mailing list<br>> ixpmanager@inex.ie<br>> https://www.inex.ie/mailman/listinfo/ixpmanager<br>> <br>> _______________________________________________<br>> INEX IXP Manager mailing list<br>> ixpmanager@inex.ie<br>> Unsubscribe or change options here: https://www.inex.ie/mailman/listinfo/ixpmanager<br>> <br><br><br>-- <br><br>Kind regards,<br>Barry O'Donovan<br>INEX Operations<br><br>https://www.inex.ie/support/<br>+353 1 531 3339<br><br><br></div><br></div></body></html>