[ixpmanager] Fwd: Looking Glass Server Error :: content is not defined.

[Jose Gonzalez]

Hi Nick, I already sent you the output. As I mentioned before, I'm working
with rs4-pit-ipv6-lan10.pitperu.net, because is not in service yet. let me
know if you need anything else.
Best regards

El mié., 21 de oct. de 2020 a la(s) 10:40, Nick Hilliard (INEX) (
nick at inex.ie) escribió:

> The diagnosis process here is the same as with Basil's email: the aim is
> to see if the route server http microserver is reachable.
>
> Can you post the output of the following command to
> https://pastebin.ibn.ie/ ?
>
> bash$ curl -v http://rs1-amt-ipv4-lan10.pitperu.net/api/status
>
> Nick
>
> Jose Gonzalez wrote on 20/10/2020 21:48:
> >
> > Dear support,
> >
> > Hi Nick, sorry for not answering before, but I followed your
> > recommendation. I just modified the /etc/hosts to match the url and the
> > IP address, also certified the lighttpd are running , but still doesn't
> > work.
> > I just note from the live RS status the following error:
> > image.png
> > but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did not
> > receive the error message and I was able to see the version but it goes
> > down 2 min later.
> > I already installed a new RS server from scratch (rs4), I will let you
> > know the results, but I will appreciate any suggestion.
> >
> > ---------- Forwarded message ---------
> > De: *Jose Gonzalez* <josegonzalez at pitperu.net
> > <mailto:josegonzalez at pitperu.net>>
> > Date: lun., 19 de oct. de 2020 a la(s) 12:37
> > Subject: Re: [ixpmanager] Looking Glass Server Error :: content is not
> > defined.
> > To: Nick Hilliard <nick at foobar.org <mailto:nick at foobar.org>>
> >
> >
> > Hi Nick, sorry for not answering before, but I followed your
> > recommendation. I just modified the /etc/hosts to match the url and the
> > IP address, also certified the lighttpd are running , but still doesn't
> > work.
> > I just note from the live RS status the following error:
> > image.png
> > but when I just run ./artisan up from /srv/birdseye-v1.2.2/ i did not
> > receive the error message and I was able to see the version but it goes
> > down 2 min later.
> > I already installed a new RS server from scratch (rs4), I will let you
> > know the results, but I will appreciate any suggestion.
> >
> > El mié., 14 de oct. de 2020 a la(s) 05:57, Nick Hilliard
> > (nick at foobar.org <mailto:nick at foobar.org>) escribió:
> >
> >     Jose Gonzalez wrote on 13/10/2020 16:16:
> >      > Dear support,
> >      >
> >      > I sent you this report, because I was unable to get information
> >     from the
> >      > looking glass functionality. This is what I have done so far:
> >      > - Installed the birdv2 server according to
> >      > https://bird.network.cz/?get_doc&v=20&f=bird-1.html#ss1.2
> >      > - Installed birseyev1.2.2 according to
> >     https://github.com/inex/birdseye
> >      > After that, when we select the looking glass option from the
> >     ixpmanager,
> >      > always shown the error message 500 | Server Error :: content is
> >     not defined.
> >      > I collected all the info required by the debugging item, but
> >     everything
> >      > responded as the document said.
> >      > Hopefully you can help me with this issue.
> >
> >     Hi Jose,
> >
> >     You should start out by checking the following things:
> >
> >     1. lighttpd should be running on all of the route servers
> >
> >     2. you should have DNS configured to point
> >     rs1-pit-ipv4-lan10.pitperu.net
> >     <http://rs1-pit-ipv4-lan10.pitperu.net> and
> >     rs2-pit-ipv4-lan10.pitperu.net
> >     <http://rs2-pit-ipv4-lan10.pitperu.net> to the
> >     management IP addresses of the route servers
> >
> >     3. You should get json output if you browse the RS web server at:
> >     http://rs1-pit-ipv4-lan10.pitperu.net/api
> >
> >     4. you should set the "API Endpoint" field in the Router section in
> IXP
> >     Manager to be "http://rs1-pit-ipv4-lan10.pitperu.net/api" and
> >     "http://rs2-pit-ipv4-lan10.pitperu.net/api"
> >
> >     Nick
> >
>
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