[ixpmanager] New user 500 error

Marc Bruyere mbruyere at nc.u-tokyo.ac.jp
Thu Mar 19 02:28:07 GMT 2020


Hi Fabiano,

Yes all modification need to be in the file  ".env" only.

ok for those
MAIL_DRIVER=smtp
MAIL_HOST=smtp.cern.ch <http://smtp.cern.ch>
MAIL_PORT=587
MAIL_PRETEND=false
MAIL_USERNAME="username"
MAIL_PASSWORD="password"

you should add
MAIL_ENCRYPTION=tls

/mb

Le 17/03/2020 à 20:42, Fabiano D'Agostino a écrit :
> Hi Paul,
> my organisation uses SMPT protocol, I just put the parameters for SMPT 
> protocol inside the .env file, isn't it enough?
>
> Thanks
>
> Il Mar 17 Mar 2020, 10:39 Paul Simon <bassosimons at me.com 
> <mailto:bassosimons at me.com>> ha scritto:
>
>     Hello
>
>     In my experience this error is caused by the server inability to
>     send mail to the user you just created.
>     This mail will contain the created user's login credentials.
>     Make sure you have mail agent configured (for example postfix) and
>     it is able to send email.
>
>     Thanks
>     P.Basondole
>
>     On 17 March 2020 at 11:15, "Fabiano D'Agostino"
>     <fabiano.dagostino96 at gmail.com
>     <mailto:fabiano.dagostino96 at gmail.com>> wrote:
>
>>     Hi Marc,
>>     thanks for your answer, I read the previous email and I edited
>>     the .env file instead of mail.php in this way:
>>     MAIL_DRIVER=smtp
>>     MAIL_HOST=smtp.cern.ch <http://smtp.cern.ch>
>>     MAIL_PORT=587
>>     MAIL_PRETEND=false
>>     MAIL_USERNAME="username"
>>     MAIL_PASSWORD="password"
>>
>>     am I missing something?
>>
>>     Thanks,
>>
>>     Fabiano
>>
>>     Il giorno mar 17 mar 2020 alle ore 08:51 Marc Bruyere
>>     <mbruyere at nc.u-tokyo.ac.jp <mailto:mbruyere at nc.u-tokyo.ac.jp>> ha
>>     scritto:
>>
>>         Hi Fabiano,
>>
>>         Please read previous email about email server setup few days
>>         ago.
>>
>>         /mb
>>
>>         Le 17/03/2020 à 02:22, Fabiano D'Agostino a écrit :
>>>         Good evening,
>>>         when I try to add a new user I get this error 500 server
>>>         error, but the new user is added.
>>>
>>>         Thanks in advance,
>>>
>>>         Fabiano
>>>
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