[ixpmanager] IXP Manager Integration with ticketing system

Nick Hilliard nick at inex.ie
Fri Oct 16 09:42:52 IST 2015


On 15/10/2015 13:05, Joseph Owino wrote:
> Writing to inquire whether anyone has built ixp manager to work with OTRS
> or any other ticketing system.

Hey Muga,

Not aware of anything with OTRS, but we have some internal hacks for
handling organisation detail export from ixp manager to zendesk.  This
pulls out details and makes API calls to Zendesk to populate organisation
fields, nothing else.

Nick



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