[ixpmanager] Ticketing, etc.

[Mike Hammett]

I'm guessing the Zendesk integration was done on the INEX version and hasn't made its way into IXP Manager? I figured I would see some comments or somethign in teh code about Zendesk. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


----- Original Message -----

From: "Mike Hammett" <ixp-manager at ics-il.net> 
To: "INEX IXP Manager Mailing List" <ixpmanager at inex.ie> 
Sent: Friday, May 22, 2015 6:55:39 AM 
Subject: Re: [ixpmanager] Ticketing, etc. 


Thanks. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 



Midwest Internet Exchange 
http://www.midwest-ix.com 


----- Original Message -----

From: "Barry O'Donovan" <barry.odonovan at inex.ie> 
To: ixpmanager at inex.ie 
Sent: Friday, May 22, 2015 12:42:22 AM 
Subject: Re: [ixpmanager] Ticketing, etc. 



On 22/05/2015 01:53, Mike Hammett wrote: 
> What are you guys using for ticketing, document\picture collection and 
> tracking, third party services tracking, etc.? 

YMMV, but: 

Ticketing: Zendesk (IXP Manager integration to all members open and view 
their tickets is well advanced). 

Documentation: Dokuwiki 


- Barry 
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